About Us
Effective Date: August 31, 2026
Dovemarch® is operated by Wuhan Juyuan Tangchuang Network Technology Co., Ltd.
Registered Address:
Room 2, 2nd Floor, Building 2, Riyue Shanshui West District, Panlongcheng Economic Development Zone, Huangpi District, Wuhan City, Hubei Province, China
Postal Code: 430312
Customer Service and Privacy Email: service@dovemarch.com
Customer Service Phone: +1 (845) 830-6295
Customer Service Hours: Monday–Friday, 9:00 AM–6:00 PM, U.S. Pacific Time (PDT)
Welcome to Dovemarch
Dovemarch is an online store offering pet supplies and everyday pet care essentials. Our collection covers feeding, hydration, grooming, play, rest, and travel, helping pet owners find practical products for life with their pets.
From preparing meals and maintaining grooming routines to enjoying playtime and outdoor trips, we aim to make shopping for everyday pet essentials straightforward.
Our Products
Our range includes:
-
Feeding & Hydration: Pet bowls, feeding accessories, automatic feeders, water fountains, and portable drinking bottles.
-
Grooming & Care: Grooming brushes, paw cleaners, and nail care tools.
-
Play & Enrichment: Rope toys, interactive balls, and treat puzzles.
-
Rest & Comfort: Pet beds and everyday comfort products.
-
Travel & Outdoor Essentials: Car seat covers and portable accessories for outings with pets.
Please review each product page for its specifications, available options, intended use, and care instructions.
Our Approach
Every pet has different needs. We encourage customers to choose products based on their pet’s size, age, behavior, and daily activities.
Our aim is to provide clear product information to help you make informed purchasing decisions. If you have questions about an item before ordering, please contact our customer support team.
Shipping Worldwide
Our products ship from China to customers worldwide, including all 50 U.S. states.
For details about order processing, estimated delivery times, shipping fees, and import charges, please review our Shipping Policy.
Customer Support
Whether you have a question about a product, an existing order, delivery, or a return, you can reach us using the contact information at the top of this page.
For return conditions and instructions, please review our Return & Refund Policy. Please contact us before sending a return so that we can provide the appropriate return instructions.
Thank you for choosing Dovemarch for your pet’s everyday essentials.